![]() ![]() If your loan modification package is updated and ready to be submitted, don’t let your lack of loan number stop your submission. ![]() You may not have your loan number right when you’re ready to submit your modification package. ![]() Don’t be afraid to submit your loan modification package even if you don’t have your loan number yet! Even if your loan hasn’t boarded in the new lender’s system yet, you can still request that your new lender send you a blank copy of THEIR loan modification application so you can work on it and get it ready as soon as possibleĤ. Get the updated application from Freedom as soon as you know about your service releaseĮach lender has a different application form that accompanies your modification request. Gather your financial documents again and UPDATE EVERYTHING so all your pay stubs and bank statements are recent, within the last 30-60 days.ģ. You should treat the service release as if you’ve been pushed back to the beginning of the process. You cannot expect to just pick up where you left off. If you were in the middle of a loan modification review with your old lender, don’t believe them when they tell you that everything will fully transfer over. Don’t be fooled by your old lender’s lies!Īssume that no information from the old lender will transfer and be prepared with a brand new loan modification package. If you wait for Freedom to contact you, you will be waiting several more weeks.Ģ. You cannot get going on your loan modification again until your loan has populated in Freedom’s system so it’s your job to call regularly so you can catch the exact moment when your loan has boarded so you know the exact moment when you should submit your documents again. Start calling the new lender every 48 hours and ask the the same question each time: ![]() These are some things you can do to help the service release process go smoothly.ĭon’t wait for Freedom to reach out to you! As soon as you find out that your loan is going to be service released, start tracking your loan with Freedom. It can be very distressing to be in the middle of your modification review and then receive a “goodbye letter” from your mortgage servicer telling you that Freedom Mortgage is taking over your file. What do I do if I get a letter saying that Freedom Mortgage is now my mortgage servicer?įreedom might buy the servicing rights of your mortgage in the middle of your loan modification review. Email documents to their loss mitigation department: (this email address is used for documents only – documents will be received and attached to your account but you will not receive email communication back from Freedom).Fax their loss mitigation department at: 86.Call Freedom Loan Servicing’s loss mitigation department at: 85.If you haven’t already done so, create your “ online portal” so you have access to all the documents Freedom issues related to your loan.Here is how to contact Freedom Mortgage if you are having trouble paying your mortgage: Here’s what you need to know about any foreclosure notice you may have received How do I contact Freedom Mortgage? Here’s how to prevent a foreclosure if you are behind on your mortgage payments Read on to learn how to contact Freedom, how to deal with their loss mitigation department and how to apply for a loan modification. So, if you’re struggling with them – you are not alone! Freedom Mortgage Company is a residential mortgage servicer that specializes in working with loans that are in default.Ĭhances are, if you are working on a loan modification with Freedom Mortgage, you’re having a difficult experience working with them. ![]()
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